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8 threads tagged with this topic.
Our building/equipment is new and still under the contractor's warranty and defects-liability period. - Do I actually need to pay for a maintenance contract (AMC) on top, or does…
Putting maintenance contracts in place and I want proper emergency/out-of-hours cover — things fail at night, on weekends and on holidays, not 9-to-5. - What should the contract s…
We have maintenance contracts but I've no real way of knowing if we're getting value — visits happen, invoices come, but is the equipment actually being looked after? - What KPIs…
For a building/portfolio I'm weighing an in-house maintenance team against outsourcing to a contractor. - What are the real trade-offs — cost, control, expertise, coverage, scalab…
We want to change our facilities/maintenance provider but I'm nervous about the switch — a gap in cover, losing the equipment service history, or the new team not knowing our syst…
Getting maintenance contract (AMC) quotes and the pricing models are all different — some fixed-fee, some "comprehensive" (parts included), some basically pay-per-visit. - What's…
I keep weighing "pay for a planned maintenance contract" against "just fix things when they break." To decide properly I need to think about what downtime actually costs by equipm…
Putting maintenance contracts in place across a few units, and I want sensible response-time commitments — but I don't know what's realistic to ask for versus fantasy. - What resp…